Privacy policy

When you submit a booking inquiry, we collect your name, email address, phone number, country, preferred language, event type, event date, start and end times, timezone, venue name and address, approximate guest count, the services and package you select, and any notes or special requests you provide.

If you create a client account or sign in with Google, we collect your name, email address and profile picture. We do not request or store passwords for Google-authenticated accounts.

We also collect technical information such as your browser type, device type, IP address and the pages you view, to keep the site secure and improve your experience.

We use your information to respond to inquiries, review availability, prepare quotes and contracts, process payments, deliver photos and videos, send transactional emails such as confirmations and reminders, maintain your client portal, and comply with legal or regulatory obligations.

If you choose to let us use your event images for marketing, that permission is separate from the service contract and you may decline without affecting your service.

We offer Google Sign-In as a convenient way to create and access your client portal. When you sign in with Google, we receive only the account information you authorize: your name, email address and profile picture.

Vibration 7 Productions' use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google account data solely to authenticate you, create and secure your client account, and communicate with you about your bookings. We do not sell, rent or share this data with third parties for advertising or any other purpose.

We do not sell or rent your personal information. We share it only with trusted service providers who help us operate the website, process payments, send emails and store data, and only under strict confidentiality and security obligations.

We may also disclose information if required by law, to protect our rights, or to respond to lawful requests from public authorities.

We protect your data using encryption in transit and at rest, role-based access controls, row-level security in our database, and regular security reviews. Only authorized team members can access client records, and every access is tied to an authenticated account.

We keep your personal information for as long as necessary to provide our services, fulfill our contractual obligations, resolve disputes, enforce our agreements and comply with applicable laws. You may request deletion of your data at any time by contacting us.

You have the right to access, correct, delete or receive a copy of your personal information. You may also withdraw consent for optional uses such as marketing. To exercise these rights, contact us using the information below.

We may use cookies and similar technologies to keep you signed in, remember your language preference, understand how visitors use our site and improve performance. You can manage or disable cookies through your browser settings.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it promptly.

Our website may contain links to third-party websites or use third-party services such as payment processors and streaming platforms. We are not responsible for the privacy practices or content of those third parties.

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new last-updated date. We encourage you to review this policy periodically.

If you have questions, concerns or requests about this Privacy Policy or your personal information, contact us by email at info@vibration7productions.com, by phone at 516-800-6694 or +509 4684-1147, or through our website at https://www.vibration7productions.com/contact.